Terms & Conditions
Welcome to Hatty! By using our site and making a purchase, you agree to the following terms and conditions. We like to keep things simple and transparent — here’s the lowdown:
1. Use of Our Website
When you browse or shop on Hatty, you agree not to misuse the site or its content. Everything on here — from product designs to images — belongs to us and can’t be copied or used without permission.
2. Product Information
We do our best to make sure all product details, images, and prices are accurate. But sometimes, stuff happens — and we may need to correct errors or update info without notice.
3. Orders & Payments
Once you place an order, you'll receive a confirmation email. All payments are processed securely. We reserve the right to cancel any order if there are issues with payment, availability, or incorrect pricing.
4. Shipping & Delivery
We aim to process and ship orders within 1–3 business days. Delivery times may vary based on location and courier. Full shipping info is available in our Shipping Policy.
5. Returns & Refunds
We accept returns and exchanges within 15 days of delivery on unused, unwashed items. Refunds are issued to the original payment method once items are received and approved. More details are available in our Refund & Exchange Policy.
6. Privacy
Your privacy matters to us. We only collect the info we need to process orders and improve your experience. For full details, check out our Privacy Policy.
7. Changes to Terms
Hatty may update these terms from time to time. By continuing to use the site, you agree to any changes.
If you have any questions, hit us up anytime — we’re here to help!